Getting Started
Creating your account, updating your settings and what to expect from your Switchd service
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How do I tell you what's important to me so that I get the right switches?
We search the whole market for the best deals. However, sometimes the cheapest deal might not be ...
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Getting to know your Switchd Dashboard
Welcome! Switchd is all about making the energy switching process as hassle-free as possibl...
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Fixed or variable tariffs?
There are two types of tariffs you can choose from: variable or fixed. One is more flexible and t...
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Can we sign up with a joint account?
Energy suppliers at the moment don't accept accounts in more than one name. It is possible to hav...
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What meters can we switch?
We support the below meter types and can switch around 97% of households in the UK! Standard Th...
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Can I sign up more than one property with Switchd?
Yes! By signing up with the same email address you'll be able to view all your properties from yo...
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Who will cancel the contract with my current supplier?
The last thing you want when switching to a new supplier is to continue to make payments to the o...
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I'm really happy with my supplier and don't want to switch, is Switchd still for me?
Absolutely! After the switch to a better deal, you may find that you really like one of the new s...
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What happens if I switch halfway through a month?
You will never be charged for the same energy twice. If you switch halfway through a billing mont...
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What is my Switchd email address for?
When you sign up for our service, we will create a special Switchd email address for you. In this...
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Understanding your Switchd settings
With automated switching, you shouldn't feel like you're losing control. By tailoring your Swit...
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What is the Switchd Direct Debit for?
This article includes: What is the Switchd Direct Debit for? You haven't switched me yet- why h...
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