Complaints
What to do if you have a complaint with a supplier or with Switchd
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How do I raise a complaint to my supplier?
At Switchd we want to make sure you have the best journey with your supplier. However, you may fi...
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How can I make a formal complaint with Switchd?
We are continuously working to ensure all of our customers have an effortless switching journey. ...
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Am I entitled to compensation from my supplier?
At Switchd we will do all that we can to ensure you have a smooth and effortless switching journe...
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How do supplies get transferred by mistake?
Sometimes, when we instruct a switch, this can lead to the wrong supplies being transferred. The...
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Leaving Switchd?
Whilst it is always sad to see our customers go, we understand that sometimes circumstances chang...
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