Switchd Support

Creating your account, updating your settings and what to expect from your Switchd service

What to do if you have a complaint with a supplier or with Switchd

Direct debits, outstanding balances and talking to suppliers

How to take & submit meter readings and other meter related topics

How to handle objection/rejection issues with a switch and what to do if a switch doesn't proceed as planned

Accessing and using the dashboard, account questions and accessing supplier accounts

Read answers to our most frequently asked questions, demystify industry terminology and browse more general help topics

Switchd help